MailLM FAQ

MailLM maintains the highest standards of data privacy: • We do not sell or share your personal information with third parties • All data is encrypted in transit and at rest • We maintain industry-standard access controls and security protocols • Data retention periods align with legal requirements and minimize unnecessary storage • You control what data is processed and can request deletion For full details, please review our Privacy Policy.

Your data security is our highest priority. We utilise enterprise-grade infrastructure hosted on SOC II and HIPAA-compliant platforms (Google Cloud and Microsoft Azure). All data is encrypted in transit and at rest, with region-specific storage to ensure compliance with local regulations. For comprehensive details about our security measures and compliance certifications, please visit our Security & Compliance section.

MailLM integrates powerful AI capabilities throughout the platform: • AI Triaging: Automatically categorizes and prioritizes emails • Smart Follow-ups: Identifies unanswered emails and sends timely reminders • Automated Task Management: Extracts and tracks to-dos from emails • Copilot Chatbot: Answers questions and drafts contextual email responses • Thread Summaries: Provides quick insights and sentiment analysis • Calendar Integration: Surfaces open slots and assists with scheduling • Intelligent Search: Natural language queries for finding information quickly

Our Copilot Chatbot transforms how you interact with your inbox: • Drafts contextual email responses based on previous conversations • Answers questions about your email history • Helps search for specific information across your communications • Assists with task management and follow-ups • Provides meeting preparation by summarizing relevant email threads • Learns from your writing style to personalize suggestions

Yes, MailLM is fully optimised for all devices: • Works seamlessly on smartphones, tablets, and desktop computers • Responsive design adapts to any screen size • Real-time synchronisation across devices For optimal performance, we recommend using a stable internet connection.

Yes, MailLM supports Microsoft Outlook and other email providers: • Support for Outlook (Yahoo, AOL, and other POP3-enabled providers) integration via Gmail linking • Simple setup process that preserves your existing email address • Full access to MailLM's AI features using your original email • Synchronized contacts and calendar events Please contact support if you need help setting up your Outlook account.

MailLM is currently under development and we are working hard to bring you the best experience. We will be launching MailLM in the next few months. Join our waitlist to get early access and early bird discounts.